How do I manage pieces in a shipment?
Click + Add Piece to add a new row to your log. If you add too many, use Delete Last Piece to remove the most recent entry.
How do I add new items to the dropdowns?
Simply type the new name or description directly into the field. The system tracks new entries; once an item is used 3 times (or 6 times for a Company), it is automatically "promoted" to the permanent dropdown list for everyone.
How do the Personnel lists work?
To save time, selecting a Department filters the personnel list to show only relevant people. If you pick a Person first, the app will automatically select their Department for you.
Are photos required?
Photos are optional but highly recommended. You can capture up to 3 photos per piece—either by using your device's camera or uploading a saved file.
What if an Order # is missing?
If you leave the Order # blank, the app will show a warning before you submit. You can then choose to enter the number or confirm that no order number exists for that delivery.
What are "Marks & Numbers"?
This area is for extra details found on the packaging, such as project names, stencils, or customer-specific IDs that help identify the contents later.
How do I find a specific past delivery?
Use the search bar at the top of the History tab. You can search by Order #, Company, Tracking #, or Personnel. The system uses "fuzzy matching" to find results even if there is a slight typo.
How do I see full details or photos?
Click the blue > chevron on the right side of any row. This opens a report showing every piece, mark, and any photos taken.
Why does it say "Retrieve Image?" instead of showing the photo?
To keep the history list fast and save data on your device, photos are not downloaded automatically. Click "Retrieve Image?" inside the record details to download the high-resolution photo from storage.
How do I print a past log?
Once you open the record details, click the 🖨 (Printer) icon in the top right corner of the window. This creates a formatted receipt for your records.
How many records can I see?
The history shows the 100 most recent logs by default. Searching will scan the entire database and return up to 250 relevant matches.